Frequently asked questions
Booking, mileage, fuel and collection — answered.
How long is a hire day?
A hire day is a full 24 hours, running 8:00am to 8:00am. Take as many days as you need, or a weekly rate for longer hires.
Can I book when you're closed?
Yes. Online booking runs 24/7 with live yard availability. Pay the deposit to secure the vehicle and collect from 8am.
What do I pay online?
A booking deposit to confirm the hire. The remaining balance is paid when you collect the vehicle.
How does mileage work?
Mileage is charged at 10p per mile after 100 or 300 miles, depending on the length of hire.
What about fuel?
The hirer is responsible for fuel used during hire and must return the vehicle with the same amount of fuel as when hired.
Is insurance included?
Yes — insurance, road tax and 24/7 roadside assistance are included in every hire. An excess applies in the event of a claim.
What if the van breaks down?
Every vehicle carries 24/7 breakdown assistance and we will look at providing an alternative vehicle. All our vehicles are serviced in our own workshop.
What do I need to bring?
A valid UK driving licence and the payment card used for the deposit. Licence and ID checks are completed at the yard.
Do you still sell vehicles?
Sales have moved to our partners at The Car Range. This site handles van and car hire only.
Still not sure?
The team at Hexthorpe Road have over 20 years in the motor trade and know the fleet inside out.
01302 320206
info@doncastervancentre.com